Refund policy

Once a customer has signed up and started using Afirmo, refunds are not standard. The team makes exceptions on a case-by-case basis (for example, you sell the business, decide not to proceed with a new company, or there is a billing error).

If a refund is granted, funds are returned to the original payment method within 7 to 10 business days.

If you later want the work done, the invoice would need to be repaid before the team picks it up again.

If you think a charge is wrong or you would like to discuss a refund, message live chat with your invoice number and the reason - the team responds inside business hours.