Is the live chat team really human, or is it AI?

Afirmo's live support conversations are handled by people, with questions routed to the appropriate support, bookkeeping, tax or accounting team member when needed.

Automated tools may help operate parts of the service, but do not rely on a promise that every step is manual or that every responder is in one physical location. Availability and response time vary. Use the current in-app chat for the latest support route.